1. Privacy Statement
"Personal Data" is any data that identifies you. The Personal Data which you supply to us you agree will be true. We will deal with your Personal Data in compliance with the current UK data protection legislation. Please note this applies only to DN12 Live and not to other companies' or organisations' websites to which we may link.
Personal Data will be collected, processed and used by us for the purposes of providing the service to you and the other purposes mentioned below. Personal Data may also be processed and used by such other organisations on our behalf for the purpose of providing the best possible service to you. The use of information will remain under the control of DN12 Live at all times. We will not sell or share your data with any third parties outside of the DN12 Live.
We collect data so that it can offer the best possible services and offers to you.
We only send post, email and text messages to you about services that we consider may be of interest to you only if you have given us permission to do so. If you have agreed to be contacted by telephone / mobile then calls may be monitored and may be recorded for quality and training purposes. We may collect Personal Data about your usage of our service in order to provide a service to meet your needs. However, the data will only be disclosed on an anonymous and aggregated basis not in a way in which you will be identified.
Our privacy protection practices help us to maintain accurate, timely, complete and relevant data for our business purposes.
What are Cookies?
Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. The EU has recently updated its policy on cookies and asked us to make it clear to you exactly what our approach to cookies is. You read more about the EU directive on the Information Commission website here.
DN12 Live may use a few different cookies depending on how you use the site. The different types of cookies are as below.
Your Location - We ask you to tell us your location when you first visit the website. We then store this information in a cookie so that we don’t have to ask you next time you visit the site. By telling us your location, you are consenting to us dropping this cookie on your computer.
Log In - If you register on our website, you are consenting to us dropping a cookie on your computer. The log-in cookie contains a long string of characters that we also hold in our database. Your browser sends us this cookie when you request a page which we then lookup against a list of users in our database. When we find a match, we know it’s you. The cookie itself does not hold any personal information.
Advertising- We display adverts on our site to help pay for all the technology and staff needed to run them. By using the site you are consenting to us dropping advertising cookies on your computer. These cookies don’t contain any personal information but they do contain a history of pages viewed on the computer that you are using. This is why you might see, for example, DFS adverts after browsing the DFS website. The advertising cookies also control how often you’ll see an advert.
Social Media - Not strictly a cookie, but in the spirit of letting you know what is going on we thought we’d include it. If you are logged into Facebook or Twitter we’ll be able to show you what your friends are doing on the site. It is not actually us doing this, it is the clever people at Facebook and Twitter. We don’t hold any of the information that you’ve given to Facebook or Twitter. If you are not logged into Facebook or Twitter, we can’t show you what your friends are doing.
Removing Cookies - You are able to delete cookies at any time by using the management tools within your browser. Some browsers also allow you to run in ‘incognito mode’ or use 'private browsing', which would make you appear to us as an unknown individual. Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). Your IP address is automatically logged by our servers and used to collect traffic data, such the number of visitors to our site. We do not use your IP address to identify you personally.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.
You have the right to see personal data (as defined in the Data Protection Act) that we keep about you upon receipt of a written request, we are entitled to charge a maximum fee of £10 to meet our costs in providing you with the details we hold about you. If you are concerned that any of the information we hold on you is incorrect please contact us using the details below. Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.
In compliance with the law DN12 Live may be obligated to disclose Data about you to a law enforcement agency or by a court order or under the discovery process in litigation.
5. Mailing List
If you want to be removed from our mailing list, please follow the unsubscribe options at the bottom of our newsletters. Alternatively you can e-mail – with the word 'remove' in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request. Each electronic mailing we send you will contain details of how you can un-subscribe. The consequences of deregistration are that your account details will be placed in a suppression file and you will not receive any further email communications from DN12 Live, unless you subsequently re-register or opt-in again at a later date.
6. Updating your Details
To change any of your registered details held by DN12 Live, please email , or write to:-
9 Brook Sq
7. Contact Us